Frequently Asked Questions

As a local supplier we pride ourselves in offering excellent customer service. With this website we hope to take the hassle out of sourcing tyres on line.

By giving you access to our booking system you can select from a vast range of branded tyres that can be fitted at a date convenient to you, all without the worry of paying on line.

If you have any concerns about the booking process then please check the frequently asked questions below to find a relevant answer or contact us on 01414 138908 .

1. I'm not sure how to read my tyre size from my tyre?

Please see the diagram below or if you have any further questions, please call us on 01414 138908 or drop in as we are local.

2. I've ordered the wrong tyre size by mistake what do I do?

Whilst we will do our best to help, it is your responsibility to check that the tyre size you have selected for fitting to your vehicle is correct. If you are concerned about this you should contact us as soon as possible on 01414 138908 .

If you forget what tyre you’ve booked you can always check your confirmation email or call us on 01414 138908 and we’ll quickly check our records for your booking details.

3. Do the prices quoted include fitting?

Our prices are for fully fitted tyres and include a new valve, wheel balancing and casing disposal.

4. I've made a booking for fitting, but have not received an e-mail confirmation?

Please check that your spam filter hasn’t caught the email and then you can always contact us on 01414 138908 and we will e-mail a copy of your confirmation to you.

5. Can I amend my booking?

If you want to amend your booking please notify us as soon as possible by telephone on 01414 138908 .

6. Can I get my tyres fitted earlier?

We always try to offer a fast and responsive service, which is why we have developed this on line booking system. However, if you require a fitting date sooner than the dates offered on the site, call on 01414 138908 and we’ll do our best to bring your booking date forward if stock is available.

7. When do I pay for my tyres?

This website allows you to select tyres for your vehicle and then book a convenient time for fitting. You only have to make a payment to us at the fitting centre when you are completely happy.

8. Can I get additional work, such as wheel alignment, when I get my tyres fitted?

We provide a number of related services. All you have to do is add your service requirement to the comment box when submitting your booking. You can also use the link on your confirmation email.

Registered Office: Micheldever Station, Winchester, Hampshire, SO21 3AP. Company Number: 1817398. Vat No : GB 876 3353 94
© Copyright 2013-2020 Micheldever Tyre Services Ltd T/A Protyre, All Rights Reserved.

© Copyright 2022 Prestige TyresWeb Design by Toolkit Websites